Services and content that are useful, usable and used: who wouldn’t want that?The World Bank has long produced policy guidance and technical documents — most of which are published on their website for their…Mar 17, 2023Mar 17, 2023
The Big Con[This is a summary of the great book “The Big Con” by Mariana Mazzucato and Rosie Collington]Feb 28, 2023Feb 28, 2023
Yeah but…I don’t really have anything worth sharingI’ve heard this plenty from women I’ve worked with and coached, and I occasionally hear myself think it too.Feb 4, 2023Feb 4, 2023
Death planningAs if talking about it makes it more real, or hastens its arrival, people avoid talking about death and dying. But conversations about the…Jan 20, 20231Jan 20, 20231
The death of design?Over recent weeks I’ve read quite a few articles bemoaning the death of creative teams, of design and design research — with them all…Nov 6, 20221Nov 6, 20221
Yeah but…how can we invest in continuous improvement when there’s no more money?The Government’s Infrastructure and Projects Authority tracks 89 projects that between them cost £128bn for a promised £326bn of expected…Nov 6, 2022Nov 6, 2022
Yeah but…what if I embarrass myselfMy husband is learning how to write. He’s literate — but he’s only ever written scientific reports, emails, commit messages and Facebook…Nov 2, 20221Nov 2, 20221
Getting back into readingI was chatting to a friend the other day about a book I’m reading. I was surprised to hear that he struggles to read.Oct 14, 2022Oct 14, 2022
Welcoming and settling inI’m two weeks into my new role with Public Digital and I wanted to share some reflections on how much of a difference a good onboarding…Jun 17, 2022Jun 17, 2022